Shipping policy

DIGITAL DELIVERY POLICY

Last updated: August 5, 2026

AllTradesOS currently sells digital products only. No physical product will be shipped, no shipping fee applies, and no carrier tracking number will be issued.

DIGITAL DELIVERY

After payment is successfully processed, a download link will be sent to the email address provided at checkout. The download may also be available from the order-confirmation or order-status page.

Most orders are delivered within minutes. Delivery may occasionally be delayed by payment processing, security review, email-provider delays, or technical issues.

CUSTOMER EMAIL ADDRESS

You are responsible for providing a valid email address that you can access. If you entered an incorrect email address, contact support@alltradesos.com. We may require order information or other reasonable verification before changing the delivery email or resending access.

IF YOUR DOWNLOAD DOES NOT ARRIVE

If you do not receive the download email:

• Allow up to 15 minutes for delivery.
• Check your spam, junk, and promotions folders.
• Search your inbox for “AllTradesOS.”
• Confirm that you are checking the email address used during checkout.
• Contact support@alltradesos.com with your full name, order number, and purchase email address.

Please do not place a second order because the first download email has not arrived. We will help verify the original purchase and restore access when appropriate.

DOWNLOADS AND BACKUPS

After receiving access, download the purchased files promptly and save a backup in a secure location. Download links are provided for the licensed purchaser and Licensed Business only and may not be shared, posted publicly, transferred, resold, or redistributed.

Use of every AllTradesOS Digital Product is governed by our Terms of Service and license terms:

https://alltradesos.com/policies/terms-of-service

SOFTWARE COMPATIBILITY

AllTradesOS Digital Products are designed for Microsoft Excel desktop unless the applicable product listing expressly states otherwise. Review the product description and system requirements before purchasing.

REFUNDS

Refund eligibility is governed by the AllTradesOS Return and Refund Policy:

https://alltradesos.com/policies/refund-policy

SUPPORT

For delivery, download, or file-access assistance, contact:

AllTradesOS
support@alltradesos.com
(956) 203-0055